Privacy Policy
What this policy covers
This policy explains how Jury Verdicts Northwest (“JVNW,” “we,” “us”) handles personal information when you visit our website, create or use a research account, search or open case materials, purchase access, contact us, or upload a file. The research archive contains court and legal-report information; this policy is about information tied to users and their use of the service.
Information we collect
- Account and profile information: name, email address, password hash, account role, account status, and profile preferences.
- Searches and case interactions: search terms, filters, compiled Ask queries, result counts, case views, downloads, timestamps, and related service diagnostics.
- Uploaded files and metadata: the files you submit, publication or matter details, file names, size and cryptographic hashes, processing status, extracted fields, review notes, and the account that submitted them. Uploaded legal files may contain personal or sensitive information about people named in a matter.
- Billing-provider data: processor, transaction and subscription identifiers, payment status, amount, and billing contact details made available to us. JVNW does not need to store a complete card or bank-account number. PayPal is the planned launch processor; payment collection is not active in the current preview.
- Session cookies: an HTTP-only session cookie used to keep you signed in and, during preview, an access cookie. We do not use advertising cookies.
- Network and device data: IP address, request time, requested path, response status, and limited technical information needed to deliver and protect the service. Our long-term website traffic reports exclude IP addresses, cookies, query strings, referrers, and user-agent strings.
- Communications: contact, subscription, search, sample, and case-report requests, plus follow-up correspondence.
How we use information
We use information to provide accounts and research, run exact and Ask searches, deliver case documents, process authorized uploads, administer memberships and search allowances, support users, maintain records, improve reliability, and comply with law. We use IP addresses for security, fraud and abuse prevention, rate limiting, troubleshooting, acceptance evidence, and internal analytics. Longer-term analytics should use aggregated or de-identified data instead of raw IP addresses.
We do not sell personal information or use it for targeted advertising. We do not let a per-query AI model decide exact-search matches. When an AI-assisted feature is used, its output remains tied to the source material and is subject to the product’s review and citation controls.
Processors and providers
We use service providers only to operate the service. Current or planned providers include Google Cloud for application hosting, databases, private file storage, logs, and document processing; Anthropic for specifically invoked Ask and document-extraction features; PayPal for launch payment processing after checkout is approved; Resend for email delivery after the sending domain is enabled; and professional advisers where needed. Each provider processes information under its own terms and our instructions or configuration. Providers that are not yet enabled do not receive production data through the disabled feature.
Retention and deletion
| Record | Retention practice |
|---|---|
| Raw IP stored with a policy acceptance | 30 days, then deleted by an owner-only cleanup job. The non-network acceptance record remains. |
| Rate-limit identifiers | Keyed, pseudonymous buckets are deleted after 48 hours. |
| Session | Up to 30 days, or earlier when revoked or signed out. |
| Search and case-interaction history | Up to 24 months, then deleted or reduced to aggregated or de-identified reporting unless needed for security or a dispute. |
| Account and profile | While the account is active and up to 30 days after a verified deletion request, unless law or a dispute requires longer. |
| Uploaded files and metadata | Until an authorized owner deletes them or the service relationship ends. Deleted storage objects may remain in protective soft-delete storage for up to 7 days; backup copies age out on the ordinary backup schedule. |
| Billing and acceptance records | Transaction and non-network acceptance records may be retained for seven years for tax, accounting, authorization, and dispute records. The payment provider applies its own retention notice. |
| Communications | While the request is active and up to two years afterward, unless a longer period is reasonably needed for the relationship or a legal obligation. |
We may retain a record longer when reasonably necessary for security, fraud prevention, a legal hold, a dispute, or another legal obligation. When deletion from an active system is approved, we also direct relevant processors as required; backup copies age out rather than being restored to active use.
Your choices and rights
Depending on where you live and subject to legal exceptions, you may ask to access, correct, delete, or obtain a copy of personal information; ask for a list of categories of third parties or processors that receive it; withdraw consent where consent is the basis; or opt out of sale, targeted advertising, or qualifying profiling. JVNW does not currently sell personal information or use it for targeted advertising. You may appeal a denied privacy request by replying to our decision and asking for an appeal. You may also complain to the regulator or attorney general that applies where you live.
We verify requests to protect the account and the people described in legal records. A request to delete customer-supplied case material must come from an authorized account or content owner. We will not discriminate against you for exercising an applicable privacy right.
Security, children, and changes
We use access controls, private storage, transport encryption, least-privilege database roles, audit records, and other safeguards appropriate to the service. No system can promise absolute security. JVNW is a professional legal-research service and is not directed to children under 18.
We will post a new version and updated date before a material policy change becomes effective. When required, we will give additional notice and request a new, unchecked acceptance.
Contact
Send privacy questions or requests to customerservice@juryverdictsnw.com, call (425) 487-9848, or write to Jury Verdicts Northwest, P.O. Box 496, Marysville, WA 98270-0496.